Privacy Policy

In this Privacy Policy, any use of the words "you", "yours" or similar mean any user of the Super Supporter App. Terms such as "we", "us, "our" or similar expressions will mean Super Supporter.

Super Supporter takes protecting users’ data privacy very seriously. The collection and use of your personal data occurs solely within the parameters of the applicable data protection law’s legal provisions. With this privacy policy statement, we provide information about the nature, scope and purpose of the collection and use of personal data. This Privacy Policy can be accessed at any time in the Super Supporter mobile application (hereinafter “the App”), as well as in the Super Supporter website (hereinafter “the Website”).

By creating an account and using the App you confirm that you agree to this Privacy Policy and you agree to comply with it. You also give Super Supporter the right to take relevant information from you to contact you (what information we take, and how we use it is stated in full in the commencing sections. If you do not agree to this Privacy Policy, please refrain from using the App.

Information We Collect From You

We know how important your privacy is to you, and it's important to us that you feel safe and secure on the App and the Website. We want to make sure that you have the very best experience of the App and so we may sometimes ask you for certain information and you may send personal data to us. We may collect and process the following data about you:

Information that you provide when you fill in forms on the App, such as your name, username, password, date of birth, address, email address, gender and location. Some of this information, for example, your username, is listed publicly on the App, including on your profile page. Your full name and email address will not be made public; this information is kept in your private groups. And can only be viewed by people you allow. We may also ask you for information when you report a problem with the App or the Website.

Additional information when or if you decide to provide us with profile information to make public, such as a micro biography, your website, or a picture. You may provide further information to customise your account.

Information about you such as your name, address and contact details when you enter a competition or prize-draw we may choose to operate.

If you contact us, we may keep a record of your message, email address and contact information.

We or our agents on our behalf may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

How We Use Your Data

We may use the personal information you provide to us to do some or all of the following:

  • Recommend goods, services or promotions which may be of interest to you (but only where you have requested us to do so)
  • Develop our offers and the design of the App and the Website to ensure that the services are as useful and enjoyable as possible
  • Contact you in order to conduct market research
  • Send out email alerts you may have signed up for.

Super Supporter will not, however, sell or lease your personal information to third parties not associated with Super Supporter, its partners, sponsors and affiliates.

If you do not wish to receive marketing and promotional communications material from Super Supporter or our partners, sponsors and affiliates, you can always choose to opt-out at the bottom of any email you receive.

Please note: If you choose to opt-out of receiving marketing and promotional communications material, Super Supporter will be unable to keep you informed of any new products, services, or special offers that may interest you.

Security

We understand that the security of your personal information is important to you. When handling personal information, security is paramount and we have in place a security policy which ensures that personal information is adequately protected. Your personal information is password protected, and any personal information you provide to Super Supporter is protected from unauthorised disclosure by reasonable technological measures. Personal information provided to Super Supporter is not, however, transmitted via SSL encryption technology. We recommend that you do not divulge your password to anyone.

Google Analytics and AdWords Conversion

Note: This section is only applicable if you are using the website.

This web analytics and conversion service provided by Google helps us to analyse how users use the Website. It counts the number of visitors and tells us things about their behaviour, such as typical length of stay on our sites and what links they have clicked on.

This information generated by the cookie about your use of our sites will be transmitted to and stored by Google on their servers. Google will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity and providing other services relating to website activity.

Cookies

Generally, cookies may be used to enable us:

  • To estimate our audience size and usage pattern
  • To store information about your preferences, and so allow us to customise the Website according to your individual interests and provide a more personalised experience to you
  • To speed up your searches
  • To recognise you when you return to the Website.

Some third party cookies are set by services that appear on the Website. They are set by the operators of that service and are not in our control. They may be set by Twitter, Facebook, Instagram and Google+ and other third party services and relate to the ability of users to share content on the Website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

By continuing to use the Website and services you give your pre-informed consent to us using cookies (and other similar tools) on your visit. If you subsequently wish to revoke this consent, you may do so by deleting the cookies (and similar tools) via your browser tools settings. However, if you select this setting you may be unable to access certain parts of our sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to the Website.

Push Notifications

The App only sends you notifications with your consent. You can personalise the way these notifications are displayed on your device through your specific mobile device settings. Alternatively, choose what notifications you receive in the settings within the App.

Social plug-ins

The App use social plug-ins (hereafter “plug-ins”) from various social networks. With the help of these plug-ins, you can, for example, recommend content to a friend or use the sharing functions.

On the operating system IOS, we use the following plug-ins (not operated by Super Supporter): Facebook, Twitter, Google+ and your email program.

On Android, additional plug-ins may be used and include all installed apps with a sharing function (e.g. LinkedIn, Google+, Pinterest, YouTube, Instagram, etc).

Please check the privacy policies of third-party plug-in services such as Facebook, Google+, Twitter, YouTube and Instagram. for information on the purpose and scope of data collection, further processing and use of your data, as well as your rights in this respect and changing settings options in order to protect your privacy.

Third Party Links

The App includes links to third-party websites. These sites are governed by their own privacy statements, and Super Supporter is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information.

Deletion of Your Data

We delete your data as it is no longer required for the above-mentioned purposes. If you delete your account, we also delete all data from your account. Data that you have shared publicly with others remains available, since it belongs to the account of a third party or is on a public platform. If data must be retained for legal reasons, it will be locked. The data is then no longer available for further use.

You can receive information at any time about the personal data we have stored about you. You can check, correct or delete it, or withdraw your consent to its use, at any time. To do so, send us an e-mail at info@supersupporter.co.uk

Changes to this Privacy Policy

Super Supporter reserve the right to change this Privacy Policy at any time. You can view the most recent version on the App and on the Website.